Request Records

The Health Information Management (HIM) Department is committed to the quality, confidentiality and security of health information. To request medical records, contact an HIM associate during regular business hours Monday through Friday. Our associates will assist you in obtaining copies of your information. By calling ahead to request the information, you may avoid unnecessary waiting.

Hours of Operation: Monday – Friday 7:00 am to 4:30 pm


For continuity of care purposes, records can be sent directly to the healthcare provider you designate which eliminates the need for you to make a trip to our office.

To obtain records for any other reason, or for someone other than your self, we require a valid photo ID and an authorization from the patient or individual allowed to act as a personal representative for the patient for the release of protected health information. An authorization form may be obtained from our HIM Department or it can be downloaded by clicking below on the section entitled Release of Information Form. After the form is completed and signed, deliver it directly to the HIM Department or return it via mail with a copy of your photo ID to:

Health Information Management
Ohio County Healthcare
PO Box 126
Hartford, KY 42347

or fax to 270-298-5224

Your records will be mailed to the address you provide or you may pick your records up in our department after presentation of your ID. Medical information will not be released over the telephone. You may also visit our patient portal to view your medical records. Upon discharge from OCH, you will be given a username and password to access electronic medical records for your hospital-based services. HIM staff will also be able to help you re-set your access to the patient portal system if needed.

If you need x-ray images, contact the HIM Department.
To obtain a copy of a birth certificate, contact the Office of Vital Statistics in Frankfort via or call (502) 564-4212.

Director of Health Information Management: Cynthia Barrow, RHIT, CCS

View our Notice of Privacy Practices

Download Right to Access Form