Case Management and Discharge Planning

  • Reviews for admission and continued stay criteria
  • Communicates necessary information to various insurance carriers and payors
  • Assists the patient in evaluating support services, family support and the patient's ability for compliance with their plan of care
  • Provides early intervention in cases where patients are unable to return home or to their previous level of care
  • Identifies need for financial assistance and provides guidance.
  • Participates in interdisciplinary team meetings with all disciplines involved in your care to facilitate efficient, appropriate and prompt delivery of health care services
  • Evaluates all swing bed referrals to determine appropriateness of admission
  • Provides intake of all referrals for the outpatient infusion/injection program and assists to coordinate care of services
  • Provides emotional support and works with the chaplain program for those with spiritual needs
  • Coordinates all discharge needs to help facilitate a smooth discharge from the hospital


For questions please contact one of the following:

Michelle Hickerson, RN, BSN, CCM - Director of Patient Navigation Office - 270-298-5158

Nicole Taylor, RN - Case Manager Office - 270-730-5371

Corinne Steele, RN - Case Manager Office - 270-298-5471